CONSULTANCY SERVICES BY ASCENTAE
A Collaborative Process
Our definition of consultancy is the process of collaboration between the Ascentae team, the reseller and the customer. The aim is simple. We want every customer to achieve the maximum benefit from their solution which is why we invest a great deal of time in investigating each use case and getting to know the specific business scenario in order to build an effective user adoption plan.
The Extra Mile
Consultancy is a core part of our support services and our forward-thinking focus ensures the solution is delivered efficiently and meets the high expectations of the brand, the reseller and the end customer. The level of consultancy we provide goes way beyond the standard ‘button training’ as we offer support for both the products themselves and how they will be used once installed. The lines of communication are always open and our consultancy support extends across every stage – from pre-sales technical, deployment and design – right through to post-sale implementation.
Our consultancy service effectively allows companies to embrace the latest disruptive technologies, without disrupting any existing business processes. As experts in digital transformation, we can provide the necessary insight to help companies replicate their current business processes using digital solutions and offer guidance on how to tackle potential barriers such as culture change. We dedicate our time to ensuring a rapid ROI and the best business outcomes for every individual customer. If you have any questions regarding any of our support services or solutions, contact us and we’ll be happy to help.
Why not become a reseller?
We want to bring game-changing technologies to market that enable our resellers to establish customers for life. We recognise the challenge of winning and retaining business so we provide innovation, insight and solutions that offer a long-term return on investment.